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Cloud telephony

DIDVN, a new service we recommend to various businesses, entrepreneurs, and companies in Ukraine.
Cloud telephony, connected via its virtual Ukrainian number service, offers modern communications services that operate over the internet rather than through traditional phone lines.

What is cloud telephony?

It's telephony that operates using internet technologies, such as DIDVN Ukraine.
Voice calls, call forwarding, call recording, IVR menus, call distribution, and other functions are performed on the provider's servers in the cloud, not in your office.

Advantages:

Choose a virtual Ukrainian number* no need for a physical phone line or PBX;
* can receive calls on a smartphone, computer, or IP phone;
* easily connect employees, even if they work remotely;
* many additional features (analytics, recording, answering machine, CRM integration).

Choose a virtual Ukrainian number

This is a Ukrainian phone number in the +380 format, not tied to a physical SIM card or location.
It operates over the internet and is connected via a cloud telephony service.

What can you do with a virtual number?

* Receive and make calls like a regular Ukrainian number;
* Connect the number to an office or remote team;
* Use it for business if you need to receive calls from Ukraine;
* Receive SMS (if the service supports it);
* Use the number to register for services (not all).

Who is this solution suitable for?

* Businesses working with clients from Ukraine;
* Online stores and support services;
* People living abroad but wanting to keep a Ukrainian number;
* Companies that need multi-line telephony.

So, how do you connect a number and how much does it usually cost?
The price depends on the provider and the range of services (just a number, call forwarding, cloud PBX, etc.).

How to connect a Ukrainian virtual number

This is not difficult and can also be done by the company that provides the service. But if you're familiar with the basics, it might be helpful to know:
1. Choose a cloud telephony provider that offers virtual numbers for Ukraine.
2. Register on the provider's website: you usually need to create an account and confirm your email.
3. In your personal account, select the country (Ukraine) and the city code or mobile code—for example, +380 (with the area code for Dnipro, Kyiv, Lviv, etc.).
4. Set up call forwarding—to a mobile phone, SIP software, IP phone, computer, or other device.
5. Top up your account—many services require prepayment. After payment, the number is activated, and you can receive and make calls just like with a regular Ukrainian number.
6. You can also set up additional features in the options—a virtual PBX (IVR, voice menu), call recording, call forwarding, and CRM integration (if you're a business).
7. The number is connected online, without a physical SIM card, and is activated quickly (sometimes within an hour or two, or up to 24 hours).
As for cost, it ranges from $3 to $50 per month, depending on the service package.
The minimum package includes the number itself and call forwarding to a phone, costing $3 per month.
For more details and more precise prices, visit the websites of the companies providing these services.

Here are some companies:
1. Zadarma: Virtual Ukrainian numbers + cloud PBX, SIP connection, call forwarding, free incoming calls, monthly plans.
2. Phonet: Virtual SIP numbers (landline and mobile) for many Ukrainian cities – convenient if you need a "local" number + flexible settings.
3. VoIPinger: Support for Ukrainian DID numbers, including Dnipro and other cities; call forwarding via VoIP.
4. FlyNumber: Virtual Ukrainian numbers (landline, mobile, toll-free), flexible call forwarding settings, VoIP connection.
5. Sonetel: Virtual numbers + call forwarding and reception on "any device via the internet"; plans start at ~$2.39 per month.
6. Telonyx: An international provider offering Ukrainian numbers—convenient if you need a global VoIP provider with +380 numbers.
7. Telobal: Virtual +380 numbers for Ukrainian cities: Offers a completely Ukrainian numbering system, convenient for businesses within the country.

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